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UKML Terms and Conditions

Provisional Bookings
Your place will be held for 14 days once a provisional booking has been made by telephone or email.

Confirmed Bookings
Confirmation of a place will only be made once a completed booking form & a 50% deposit or full payment has been received. Full payment must be received 6 weeks before the commencement date of course. In the event that the balance is not paid, we will have the discretion to treat the booking as cancelled by the customer.

YOUR Cancellation
If, for any reason, YOU need to cancel your place on a course, YOU will be charged on the following basis:

• Deposits are non-refundable.
• 75% of the total course fee where a cancellation takes place less than 4 weeks but more than 2 weeks before the commencement date of the course; or,
• 100% of the total courses fee where cancellation takes place within the period of 2 weeks before the commencement date of the course; or,
• 100% of the total courses fee where cancellation takes place on or after the commencement date of the course.

Our Cancellation
In the event we cancel a course due to circumstances beyond our control you will receive a full refund or be given the option to join a course on an alternative date.

Data Protection
Your contact information will be held on file for internal record keeping only. All personal information is held and used in accordance with the Data Protection Act 1998 and is not shared with any third party.

Privacy Policy
We will only contact you in connection with your booking. If you subscribe to our newsletter, then we may occasionally contact you with upcoming courses and promotions.